Questions, answered.

Use the booking form, or call or text us. We text to confirm within two business hours, Monday to Saturday.

A 90-pound doodle takes much longer than a 10-pound Yorkie, and tangles add brushing time. The calculator shows your exact estimate.

Only for first visits: $25, which comes off the groom. Returning clients book without one.

For nail trims, yes: Monday to Saturday from 11 to 3, no appointment needed. Grooms are by appointment.

Doodles and poodles every 4–6 weeks, most other haircut breeds every 6–8 weeks, and short or double coats every 8–12 weeks.

Most take 2–3 hours. Doodle Deluxe on a big dog can take up to 3.5 hours. We text a photo the moment your dog is ready.

Never. Every dog is hand-dried on the table. Between steps, dogs rest in open-front suites, not in heated cages.

Yes. One groomer does your dog from bath to bow. That’s the whole idea behind the salon.

Please do. Bring a photo. If the coat can’t do that look today, we’ll tell you honestly and suggest the closest option.

Sorry, dogs only. We can recommend a great cat groomer in Durham.

Yes. That’s what Calm Lane is for: a quiet room, a slower pace, breaks whenever needed, and a free happy visit first.

We stop and call you. We would rather finish another day than push a frightened dog. No haircut is worth that.

No. If a dog needs sedation to be groomed, that has to happen at a veterinary clinic. We’re happy to work with your vet on a plan.

Current rabies (North Carolina law) and DHPP. Bordetella is strongly recommended. More on our new-client page.

Brushing out heavy mats hurts, so we shave matted coats short for comfort (+$35). We always call before we start.

At least 10 weeks old, with their second round of puppy shots. The Puppy Intro Groom is $40 for puppies under six months.